Customer Support

Our After Sales Support Team are a bunch of dedicated legends, ready to answer any questions you have about your Zempire or handle any warranty claims.

FREE SHIPPING*

Shipping is FREE within AU for everyone who create an online account and places an order over $100*.

FAST SHIPPING

Deliveries typically arrive within 2–7 business days (additional 1–2 days for rural/remote areas), shipped from Hamilton by Mainfreight or Post Haste. 

CHANGE OF MIND EXCHANGE/RETURNS

If within 30 days of purchase you have second thoughts, you can return the item and exchange it for item(s) of equivalent value. Ts & Cs & freight charges apply.

Key Features

FLEXIBLE BEDROOM CONFIGURATION

Choose between 2-4 bedrooms with easy zip-out dividers. The darkened bedroom pods accommodate sleep-ins and the new frame design offers increased space with near vertical side-walls.

OVERSIZED AIR TUBES

Oversized air tubes offer exceptional stability in high winds and all modules can be inflated quickly from separate points. Fly is pre-attached so no need to connect it during setup.

AEROWEAVE SYNTHETIC CANVAS FABRIC

Aeroweave synthetic canvas fabric offers incredible tear strength and torrential rain protection. Fly fabric is ultra fade-resistant and solution dyed to reduce environmental impact during production with no intentional PFAS/forever chemicals used.

RECONFIGURABLE MODULAR DESIGN

Can be reconfigured into smaller setups when needed by simply zipping off modules. Perfect for compact campsites and shorter camping trips.

Shapeshifter 4 SLS: Adventure-Ready Performance
Floor Plan
Profile Height
Tech Specs
Seasons
4 Season
Inflatable
Yes
Sleeps maximum
8 people
Sleeping capacity
8 people
Peak height
215 cm / 84.6 in.
Pole material
175mm/157mm Dyno-Wrap Air Frame
Floor dimensions
290 x 600 cm / 114.2 x 236.2 inches
Floor area m2
17.4 m2 / 187.3 sq ft
Inflation time
12 mins
Weight
45.5 kg / 100.31 lbs
Packed size
57 x 41 x 36cm / 22.4 x 16.4 x 14.2 inches
+
57 x 28 x 28 cm / 22.4 x 11 x 11inches
+
57 x 41 x 36cm / 22.4 x 16.4 x 14.2 inches
Number of doors
4 doors
Add ons not included
Footprints, Shifterbase 2 Air Shelter Link, Heat Shield Liner, Additional Bedroom
Best use
Camping
Design type
Freestanding
Frame and Fabric Specs
Number of poles
5
Fly fabric
Aeroweave 170D Blackout Coated Ripstop Synthetic Canvas
Aeroweave 170D Ripstop Synthetic Canvas
Floor fabric
Dura-Core 300D Poly Oxford
Waterhead rating
6,000mm
Warranty

4 YEAR SHAPESHIFTER SERIES GUARANTEE

We take pride in the quality and design of every ZEMPIRE ten, that’s why our Shapeshifter Series come with a strong guarantee designed to protect you as our valued customer. ZEMPIRE will rep or replace this product, should it fail due to faulty materials or manufacture for a period of 4 years from the date you purchase.

(For a full explanation of what is covered under this warranty please refer to our Warranty Page)

Returns Policy

ITEMS INCORRECTLY DISPATCHED OR DAMAGED IN TRANSIT

In the unlikely event that you receive a damaged or incorrectly dispatched item, please contact us within 7 days of receiving the goods and one of our staff members will take you through the available options. 

OUT OF STOCK ITEMS

We endeavour to keep our stock as up to date as possible, in the unlikely event of an item being out of stock you will be notified by one of our staff members and taken through the available options. 

CHANGE OF MIND RETURNS FOR ONLINE SALES

If within 30 days of purchase you have second thoughts about a purchase made through www.zempire.co.nz you can return the item and exchange it for an item/items of equivalent value (subject to stock availability) or a full refund of the purchase price (excluding freight charges if any) via the original payment method. The cost of returning the goods is the responsibility of the purchaser and goods remain the property of the purchaser until received by Zempire Camping. For exchanged goods, Zempire Camping reserves the right to recover our full shipping costs for any new goods sent to a customer. Goods must be returned in original condition and in the original unopened packaging along with proof of purchase within 30 days of the purchase date. 

For a full list of terms and conditions, please click here.

FAQs

What makes Zempire Air Tents different from traditional tents?

Zempire Air Tents feature inflatable airframes, allowing for quick and hassle-free setup, unmatched durability, and superior comfort.

Are Zempire tents suitable for extreme weather conditions?

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How do I maintain and clean my Zempire tent?

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Do Zempire tents come with a warranty?

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