Customer Support

Our After Sales Support Team are a bunch of dedicated legends, ready to answer any questions you have about your Zempire or handle any warranty claims.

FREE SHIPPING*

Shipping is FREE within AU for everyone who create an online account and places an order over $100*.

FAST SHIPPING

Deliveries typically arrive within 2–7 business days (additional 1–2 days for rural/remote areas), shipped from Brisbane by Mainfreight or Startrack.

CHANGE OF MIND EXCHANGE/RETURNS

If within 30 days of purchase you have second thoughts, you can return the item and exchange it for item(s) of equivalent value. Ts & Cs & freight charges apply.

Key Benefits

Pro Tl V2 001 Key Features Extended Awning Area

EXTENDED AWNING AREA

Creates a larger covered space at the front of your air tent for increased shelter and shade.

Pro Tl V2 001 Key Features Multi Room

MULTI-BEDROOM INNER

Enjoy the flexibility of choosing 1-3 bedrooms with zip-out inners that create private spaces and are super easy to use.

Pro Series Pump Replacementjpg

SINGLE POINT INFLATION

Allows the entire tent, including the awning, to be inflated from one point speeding up the process (which is ideal when it’s raining!) and increases stability.

Pro Iii Ii V2 Key Feature Tinted Pvc Gusset Window 001 A 02

TINTED PVC SKYLIGHTS

These new window panels create a feeling of space inside the tent, while maintaining privacy and weather protection.

Pro TL V2 Air Tent

P2 Pro Tl V2 001 Key Features Fresh Colour Way

FRESH NEW COLOUR WAY

P1 Pro Tl V2 001 Key Features Side Access

SIDE ACCESS DOORS

P4 Probase 3 Pro 002 Key Features Zip On Attachments

CONNECT YOUR SHELTER

Tech Specs
Seasons
3 - 4 Season
Inflatable
Yes
Sleeps comfort
4 people
Sleeps maximum
10 people
Sleeping areas
1 - 3
Sleeping areas rooms
1 - 3
Sleeping capacity
10 people
Living area
8.5 m² / 91.5 ft²
Peak height
225 cm / 88.6 in.
Floor dimensions
475 x 360 cm / 246 x 181 in.
Floor area m2
17.1 m² / 184 ft²
Bedroom area
7.50 m² / 80.7 ft²
Entry exit points
3
Inflation time
12 mins
Weight
33.9 kg / 74 lbs. 12 oz.
Dimensions
610 x 360 cm / 240 x 142 in.
Packed dimensions
82 x 52 x 50 cm / 32.3 x 20.9 x 19.7 in.
Compatability
Pro TL V2 Awning Wall Set
Pro TL V2 Heat Shield Cover
Pro TL V2 Footprint
Pro TL V2 Probase Gazebo Link
Roadiebase Pro TL Tent Link
Probase 3 Air Gazebo
Evobase 3 Air Gazebo
Roadiebase Air Gazebo
Supercell Pump
Number of doors
3 Doors
Vestibule area
4.9 m2 / 52.7 ft2
Design type
Freestanding
Frame and Fabric Specs
Number of poles
9 (Interconnected) + 2
Frame material
Tri-Wrap Air Tubes (Interconnected), Aluminium 7.9mm (Brow Pole)
Fly fabric
210D Poly-Oxford Ripstop
Inner fabric
75D, 260T breathable polyester
Floor fabric
14x14, 180gsm PE
Waterhead rating
8,0000mm
Uv rating
UPF 50+
Warranty

4 YEAR PRO SERIES GUARANTEE

We take pride in the quality and design of every ZEMPIRE tent, that's why our PRO SERIES tents come with a strong guarantee designed to protect you as our valued customer. ZEMPIRE will repair or replace this tent, should it fail due to faulty materials or manufacture for a period of 4 years from the date you purchase.

(For a full explanation of what is covered under this warranty please refer to our Warranty Page)

Returns Policy

ITEMS INCORRECTLY DISPATCHED OR DAMAGED IN TRANSIT

In the unlikely event that you receive a damaged or incorrectly dispatched item, please contact us within 7 days of receiving the goods and one of our staff members will take you through the available options. 

OUT OF STOCK ITEMS

We endeavour to keep our stock as up to date as possible, in the unlikely event of an item being out of stock you will be notified by one of our staff members and taken through the available options. 

CHANGE OF MIND RETURNS FOR ONLINE SALES

If within 30 days of purchase you have second thoughts about a purchase made through www.zempire.co.nz you can return the item and exchange it for an item/items of equivalent value (subject to stock availability) or a full refund of the purchase price (excluding freight charges if any) via the original payment method. The cost of returning the goods is the responsibility of the purchaser and goods remain the property of the purchaser until received by Zempire Camping. For exchanged goods, Zempire Camping reserves the right to recover our full shipping costs for any new goods sent to a customer. Goods must be returned in original condition and in the original unopened packaging along with proof of purchase within 30 days of the purchase date. 

For a full list of terms and conditions, please click here.

Pro TL V2 Air Tent

Pro Tl Image Comparison B
Pro Tl Image Comparison A

EXPERT ADVICE

What makes Zempire Air Tents different from traditional tents?

Zempire Air Tents feature inflatable air frames, allowing for a quick and hassle-free setup, unmatched durability, and superior comfort. For a lot of Zempire Air Tents, one person can pitch and inflate to complete the setup.

Are Zempire tents suitable for extreme weather conditions?

Our strongest air tents which we have seen hold up to cyclone conditions are our Air Canvas Series Air Tents. Zempire air tents are more stable in windy conditions than traditional pole tents, however it is not advised to camp in extreme weather conditions. All Zempire air tubes have incredibly high burst strengths so it is very unlikely that an air tube would expand and burst in hot temperatures.

What add-ons can I get for Zempire Air Tents?

Depends what Zempire Air Tent you have, but here's a quick overview:

  • Shelter Links - to connect your air tent to an air shelter to create one combined, weatherproof setup.
  • Footprints - to protect your tent floor and make pack away even easier.
  • Heat Shield Covers/Liners - to decrease the internal temperatures in warmer months & darken the interior.
  • Awning Wall Sets - a 2-piece set to provide covered or mesh awning extensions at the front of your tent awning.
  • Sunrooms (Canvas Only) - a 3-piece wall set, including floor which transforms your canvas tent awning area into another protected room.
How do I maintain and clean my Zempire tent?

• Ensure guy ropes are out at all times during use. 
• Never pack your tent away wet. If you must take your tent down when wet, ensure that it is dried completely as soon as possible to prevent mildew from forming. 
• If mildew does form on your tent, wash off with warm water and a soft brush to prevent further growth, do not use soap or detergents. 
• Do not use an open flame inside your tent. The fabric has been treated with a fire retardant but is in no way fire-proof. 
• It is important that lower vents are opened at all times to reduce condensation. During humid or damp conditions, it is recommended that the waterproof door covers are opened to expose the mesh layer, enabling additional airflow throughout your tent. 
• Do not use open-cell foam mats directly on the tent floor. This can cause condensation between the mat and floor and if not dried out, can lead to mildew from forming.

Do Zempire tents come with a warranty?

They sure do. Your warranty period is determined by which tent series you have. See the warranty tab above for specific product warranty.

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